Category Archives: Dynamics CRM 20011 Books
Dynamics CRM 20011 Books
Dynamics CRM 20011 Books
Monday, 24 September 2012
BUCH – Microsoft Dynamics CRM 2011 Step by Step
Kategorie: Bücher > Computer & Internet > E-Business & Auktionen
- Brendan Landers
Microsoft Dynamics CRM 2011 Step by Step
ISBN 10: 0735648905 ISBN 13: 9780735648906 Erscheinungsjahr: 2011 Erschienen bei: Microsoft Press Corp. Einband: Gebunden Zusatz: 229x187x28 mm Seitenzahl: 448 Gewicht: 730 Sprache: Deutsch Mitarbeit:
Autor: Brendan Landers, Mike Snyder, Jim Steger
Warengruppe: HC/Informatik, EDV/Anwendungs-Software
Unser Preis:
35,00 Euro
NEUWARE – Portofrei innerhalb Deutschlands! Beschreibung:
The smart way to learn Microsoft Dynamics CRM 2011 one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook®; tracking customer activity and communications; managing campaigns, leads,…
Preis: 35,00 EUR
Monday, 24 September 2012
Microsoft Dynamics CRM 2011 Administration Bible
An in-depth, expert guide to Microsoft Dynamics CRM 2011 from Microsoft CRM experts!What better way to learn how to administer Dynamics CRM 2011 than from two Microsoft CRM experts? This in-depth Bible is packed with expert guidance on the latest version of Microsoft’s hot CRM product. Whether you’re new to Dynamics CRM or upgrading from an earlier version, you’ll get thoroughly up to speed on everything from the basics to new features and more.Brings you up to speed on Microsoft Dynamics CRM 2011, the latest version of Microsoft’s fast-growing customer relationship management softwareShows you how to get the most out of the application, including configuration and customization, integrating with Microsoft Office, and automating business processesFeatures step-by-step instruction and in-depth coverage of all essential topics; you’ll want to keep this information-packed book at your desk as a practical referenceIf you want to master Microsoft Dynamics CRM 2011 for your business contacts, this is the book you need to succeed, Matthew Wittemann, Geoff Ables, Hersteller: Wiley, 2011-01-31, Typ: Kindle Edition- Zum Angebot*
Microsoft Dynamics CRM 2011 Unleashed
Book Description
Microsoft® Dynamics CRM 2011 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing the newest version of Dynamics CRM. Authored by three leading Microsoft Dynamics implementers, it illuminates new opportunities to deploy CRM as a hosted service (SaaS), integrate with Azure cloud services, and extend CRM through Microsoft’s new online service marketplace. The authors systematically explain how Dynamics CRM 2011 works, illuminating why it works that way, and how to drive maximum business value from it. Drawing on insider knowledge of Microsoft’s new product, they present clear examples, proven best practices, and pitfalls to avoid in using every significant Dynamics CRM capability. Their far-reaching coverage ranges from Dynamics CRM’s sales, marketing, and customer service features to its automated workflows; Outlook and Office integration to reporting and security. This edition’s extensive new coverage includes new chapters on Mobility, the Outlook Client, and Office 2010 integration, as well as greatly expanded coverage of CRM Online. It also contains new or expanded discussions of data visualization, SharePoint Foundation integration, user interface changes, inbuild charts, dashboards, IM and SMS communication support, auditing, no-code workflows, connections, queues, the new WCF-based programming model, UI scripting, and security.
Table of Contents Chapter 1. New Features of Microsoft Dynamics CRM 2011 Chapter 2. Why Business Needs a CRM System Chapter 3. Requirements for CRM 2011 Chapter 4. Setting Up CRM 2011 Chapter 5. Working with the Ribbon Menu Chapter 6. Working with Customers Chapter 7. Working with the Workplace Chapter 8. Working with Sales Chapter 9. Working with Marketing Chapter 10. Working with Service Chapter 11. Reporting Chapter 12. Settings and Configuration Chapter 13. Client Configuration Options Chapter 14. E-Mail Configuration Chapter 15. Mobility Chapter 16. Solution Concepts Chapter 17. CRM 2011 SharePoint Integration Chapter 18. Azure Extensions Chapter 19. Advanced Views and Connections Chapter 20. Filtered Lookups Chapter 21. Reporting and Dashboards Chapter 22. Forms Authentication Chapter 23. Customizing Entities Chapter 24. Processes Development Chapter 25. Plug-Ins Chapter 26. Web Services Chapter 27. Advanced Solution Management Chapter 28. Interacting with Custom Web Applications Chapter 29. Data Management Chapter 30. CRM 2011 and Scribe Online Services
Book Details
- Paperback: 1008 pages
- Publisher: Sams (September 2011)
- Language: English
- ISBN-10: 0672335387
- ISBN-13: 978-0672335389
- File Size: 109.0 MiB
Dynamics_CRM_2011_Überblick.pdf